Only our Waist Trainers, Fitness Belts & Colombian Jeans are exchangeable and refundable and ONLY if:
* It is in new, clean, unused condition, we have the right to inspect it and return it back to you if it is not in this condition.
*Jeans still have the Tags attached
* Returned to us within 10 days of your delivered date.
All Butt Lifters, Leggings, Clearance Items and Creams, Soaps and Tea are final purchase and not returnable.
For Returns & Exchanges on orders placed on or after May 15th, 2017, mail it to Body Cinchers, P.O. Box 323, Dania, Fl. 33004. Store credit will be issued for size exchanges, you will be emailed your credit code to use to re-order. If you want a refund, write REFUND on your packing slip or on a note with your name and order number and include it with your return.
**For orders placed before May 15th, 2017 in need of exchange, write the size/style you want on your packing slip, or on a note with your name and order number, and include it with your return, we will send the new size or issue the refund once we receive it back from you.
*Note - we do not refund your original shipping charge nor your return shipping charge.
IMPORTANT - mail it back via the Postal Service (USPS) ONLY, note that Fed -X and UPS do not deliver to P.O. Boxes and will be returned back to you. It is your responsibility to pay shipping cost to return it to us.
USPS Flat Rate Priority Mail shipping for returns is your best and least expensive option, they will provide you a tracking number so you too will know when we have received it.
WARRANTY: Exchanges and Returns must be returned within 10 day's of your delivered date. No Refunds after 30 day's of placing order. Waist Trainer Closures and Boning only have a warranty, which is 30 day.
*BodyCinchers does not guarantee results, results may vary according to time product worn, diet and lifestyle habits.